Cayman National

Privacy Notice

Cayman National is committed to safeguarding your privacy by ensuring your personal information is protected in a way that maintains its own corporate values, and that is consistent with the laws and regulations, and any associated amendments, of the Cayman Islands.

Cayman National is committed to your financial privacy. It may change the content or services found on this Site at any time without notice, and consequently its privacy policy may change at any time in the future. Your agreement to revisit this website and to consistently review this disclaimer and privacy statement will mean that you agree to any changes that are made.

This statement contains guidelines that have been prepared so that customers and visitors to this web site understand Cayman National’s commitment to personal privacy.

Your Privacy on Password Protected Areas of our Site

If you register to use the password protected portions of this site, Cayman National will ask you to provide it with certain data about yourself. It maintains strict security standards and procedures in order to prevent unauthorised access to your data by anyone, including its staff. It uses state-of-the-art technologies including, but not limited to: data encryption; fire walls and server authentication to protect the security of your data. All affiliated third parties and staff members will be required to observe similar privacy standards and to allow Cayman National to audit them for compliance.

Use and Retention of Customer Information

Online Banking

In order to identify and communicate with you via its online banking area, Cayman National may collect and retain information about you. This information will be used to provide you with information about its products and services, to help it respond to specific questions that you ask, and to provide you with information that may be of interest to you. It may also use this information to help it comply with laws and regulations that apply to Cayman National.

Other online services

Cayman National or its affiliates may collect and process the following data about you:

  • Information that you provide by filling in forms on our site
  • Up-to-date data about yourself, if you register your personal details for one of our online services.
  • Details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access)

We may also ask you for information when you report a problem with the site. If you contact us, we may keep a record of that correspondence.

We use information held about you in the following ways:

  • To ensure that content from our website or official digital platforms is presented in the most effective manner for you and for your device;
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes, and we may contact you about these by mail, telephone, email or text message;
  • To allow you to participate in any interactive features of our website or official digital platforms, when you choose to do so, and to respond to inquiries;
  • To notify you about changes to our website or official digital platforms;
  • For business purposes, including data analysis, audits, developing and improving products and services, enhancing the Site, identifying usage trends and determining the effectiveness of promotional campaigns; and
  • To allow you to participate in surveys, other forms of market research, contests and promotions and to administer these activities.  Some of these activities have additional rules, which may contain additional information about how personal data is used and shared.

If you choose to enter a contest or promotion, subject to any other terms and conditions relating to contest or promotion, you agree that we may use your name, likeness, and any other personal data to promote you publicly as a contestant or winner.

Maintenance of Accurate Information

Cayman National is committed to keeping its customers' account information accurate, current and complete. Procedures have been established to help ensure this information is correct, and in the event that it is not, it will research and resolve discrepancies as quickly as possible.

IP addresses

We may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users’ browsing actions and patterns.

Disclosure of personal data

We may disclose your personal information to third parties in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions or other agreements or to protect the rights, property, or safety of the Bank, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not disclose or transfer personal data to third parties for the purposes of independent marketing or solicitation.  Personal data may be disclosed or transferred to agents or third parties authorised to act on our behalf.  This Notice supplements any other consents which you may have previously provided to us.

Third Party Sites

Our site may, from time to time, contain links to and from the websites of partner networks, advertisers and affiliates (“Third Party Site”).  If you follow a link to any Third Party Site, please note that these Third Party Sites has its own policies, terms, and conditions which will govern your use.   

Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing.  If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Cayman National is not responsible for how Third Party Sites may use information collected from or about you.

June 1, 2018