Cayman National

Stronger Together

Message from our President & CEO

Dear Customers, Clients and Shareholders,

As we enter Level 1 under the Government guidelines, I take this opportunity to reflect on the extraordinary events of the past few months. 

The Cayman Islands has faced many challenges this year: one of the strongest earthquakes known in our history, the recent exceptional dust storm, and the global health crisis - Covid-19, which has changed world as we know it.

Despite these challenges, the leaders of our Government, private sector and community have worked tirelessly to ensure the safety of everyone within the Cayman Islands. Those at the forefront have done an admirable job in the local response to the global crisis. I take this opportunity to recognize all involved in the planning and execution of our response to the pandemic.

To all of the essential and frontline workers who rose to the occasion to meet the needs of our Islands during the height of our local restrictions and who continue to do so, I and all of us, sincerely appreciate your commitment and efforts to serve during these challenging times.

I also take this time to convey my sincerest appreciation for the efforts of the Cayman National team. I am proud of every member of our staff for embracing the new normal and continuing to provide quality service.

As we acknowledge the progress made so far, I know that we will continue to exercise good social distancing and hygiene practices to protect the progress we’ve made as a community in suppressing the virus. 

Together I believe we have emerged stronger as a country and I know that we shall continue to stand united in the face of any challenges that confront us.

Stuart Dack
President and CEO
Cayman National Corporation

 

 

Online Banking - Bank from Wherever, Whenever

You can do so many things through Online Banking without having to leave your home. If you're new to Online Banking, rest assured your money and personal data is secure. Read our Account Security to learn more about how we help protect you against online fraud.

Enjoy these benefits when you Bank Online

  • 24/7 banking convenience
  • Avoid visits to our branch locations
  • Reduced wire transfer fees
  • Free Electronic Fund Transfers - avoid issuing/receiving cheques, domestic drafts and related costs
  • Free CNB Third Party Transfers - transfers to other CNB account holders
  • Free Own Account Transfers
  • Free Credit Card Payments
  • Free Bank Statements/Transaction Activity

Sign Up

Complete, sign, scan and email your Application Form to cnb@caymannational.com. If you prefer, you can visit us at our currently available Customer Service Centres to submit your form

Download Application Form

Customer Service Centres

Visit our available Customer Service Centres at your convenience for your everyday banking needs.

  • Monday to Thursday 9am - 4pm
  • Friday 9am - 4.30pm
  • Camana Bay
  • Centennial
  • Countryside
  • Elgin Avenue
  • Cayman Brac
  • Little Cayman
    (Monday & Thursday: 9:30am - 11:30am
    and 12:00pm – 2:00pm)

We are accepting New Account Applications at our currently available Customer Service Centres. Complete, sign and deliver the application form at your convenience. For overseas customers, notarised copies of all necessary documents can be mailed as instructed in the application form.

Cayman National Pension Withdrawal Application

If you are a Cayman National Pension member and you wish to withdraw funds from your Pension due to the financial impact of the COVID-19 pandemic, you may do so as follows:

Please complete the Application Form, provide supporting documents and email to pensions@cnifs.com, or deliver to the drop box at Cayman National Fund Services, 2nd Floor, 62 Forum Lane, Camana Bay.

We'll confirm receipt of application and let you know if we require any additional information from you.

Meanwhile, here are some helpful FAQs from the Department of Labour & Pensions to answer any questions you may have. And a here is a list of Licensed Notary Publics.

Stay Safe from Fraud and Scams Online

It is important for us to remain vigilant during these times, and follow cybersecurity best practices to help you to minimise the risk of having your personal data and finances compromised. Stay up to date with the latest information and news and follow the tips below that will benefit you:

  • Protect your computers and mobile devices with security software to defend against cyber attacks through viruses, malware, and other online threats.
  • Beware of unsecure Wi-Fi connections when in public. If you need to access your online banking or sensitive information on your mobile devices, try disabling the Wi-Fi and switching to data from your mobile network.
  • Be sure to log out completely when you finish any online banking activities.
  • Beware of phishing attempts and only use links from trusted sources that are sent to your devices through emails and messages.
  • Remember: Cayman National will NEVER ask customer for their credentials
  • Report any suspected fraud activity immediately to fraud@caymannational.com

What People are Asking

How do I sign up for Online Banking?

Complete, sign, scan and email your Application Form to cnb@caymannational.com.
If you prefer, you can submit your application at any of our available Customer Service Centre, Monday to Thursday from 9:00 AM – 4:00 PM and Fridays 9:00 AM – 4:30 PM.

How do I sign up for an ATM/Debit Card?

Complete, sign, scan and email your Application Form to cnb@caymannational.com. If you prefer, you can submit your application at any of our available Customer Service Centre, Monday to Thursday from 9:00 AM – 4:00 PM and Fridays 9:00 AM – 4:30 PM.

Where can I make a deposit?

Deposits can be made at any of our available Customer Service Centers (CSCs) through in-person banking services during hours of operation or at ATMs located at the CSCs listed below:

  • Camana Bay
  • Centennial Towers
  • Countryside Shopping Centre
  • Cayman Brac
  • Elgin Avenue

How can I contact the Customer Service team?

Contact us either by email cnb@caymannational.com or call +1 345 949 8300.

What is the current interest rate at Cayman National Bank?

Effective March 24th, KYD and USD Prime Rates were decreased from 4.25% to 3.25%